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Discipline eTopics

  • $1.97 How to help your staff improve their emotional intelligence
    A healthy organization relies on the healthy interaction of its employees. In the context of emotional intelligence, the members of such an organization help each other to manage their emotions, communicate effectively, solve their own problems...
  • $1.97 How to mediate in a staff dispute
    In a dispute between staff members, attitudes tend to polarize; perspectives usually get set in concrete; the middle ground is ignored; and a feeling of ‘win‑lose’ predominates. To prevent this conflict from reaching such an impasse,...
  • $1.97 How to lay down the law to a staff member
    Most employees act with their organization’s best interests at heart. Inevitably, however, managers sometimes have to take disciplinary action against an errant employee. It is then important that the disciplinary action achieve a positive...
  • $1.97 How to improve the performance of at-risk employees
    If you have a staff member who is not performing to expectations, whose approach to the task is slipping, ineffective, even counterproductive, you need help that employee get back on track to improve performance and increase productivity. The...
  • $1.97 How to manage workplace romances
    Most romantic relationships begin in the workplace. That practice will continue as people work longer hours in environments that encourage teamwork, openness, and familiarity. But sometimes those relationships can cause problems—particularly...
  • $1.97 How to prevent violence in the workplace
    In the United States alone, over one million employees annually are victims of violent crime while at work. Murder is now the second leading cause of occupational deaths in that country. Elsewhere, workplace violence is also increasing: domestic...
  • $1.97 How to investigate a complaint of workplace bullying
    Every formal complaint of workplace bullying must be taken seriously and investigated thoroughly. An investigation not only reveals the source of a particular interpersonal conflict: it also affirms to other employees that the organization has a...
  • $1.97 How to deal with dishonest staff
    Once upon a time, if an employee was caught stealing in the workplace, instant dismissal would follow. Staff members caught red-handed were found to have breached their duty of good faith to the employer; termination of service was an expected...
  • $1.97 How to help your staff with their personal problems
    Staff members with a personal dilemma usually work at their problem and it goes away. But sometimes the problem is not easy to cope with. As an effective and sympathetic manager, you will frequently be approached by people with problems that might...
  • $1.97 How to avoid employee abuse of e-mail and telephone
    Most people will be tempted to use their organizations’e-mails and telephones for personal reasons, and infrequent use of those resources is usually tolerated. In fact, any attempt to eliminate this practice is likely to meet with both overt...
  • $1.97 How to manage ethics in the workplace
    The effective management of ethics is sound business practice. Employees’ morale is raised; bottom-line performance is improved, your corporate image is enhanced; and customers choose to form business relationships with companies...
  • $1.97 How to eliminate your bad habits
    Habits get a ‘bad’ name when those dispositions to act in a certain way have negative effects on you and others. Consistently being late for meetings, for example, becomes a bad habit when your reputation is damaged and those with...
  • $1.97 How to deal with continuing absenteeism
    It is not unusual to find that 10 percent of employees account for 50 percent or more of total absenteeism. Employees who continually let the team down by not turning up for work can cause real problems for management. Morale, productivity,...