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Posted on 26th Aug 2009 @ 2:13 PM
Management
has a very colourful history. For many years now, the world’s managers have been
adapting or adopting the latest fads introduced by famous management gurus all
designed to improve performance and productivity.
At first,
management processes changed relatively slowly. Taylor’s Scientific
Management (Josiah Wedgwood implemented his own version of this more than 30
years previously) survived virtually intact from 1922 to 1940 (Taylor’s
nickname was ‘Speedy’ for his reputation as an efficiency expert), and Alfred P Sloane (the General Motors
hero) reigned-in a set of businesses that were out of control. His centralising
actions got the name of decentralisation.
The
years 1940 through 1960 saw the introduction of project management and continuous
process improvement.
From
1960, the pace picked up. We went through ‘management
by objectives’, ‘zero defect’
and the feel-good management strategies.
The
psychobabble of organisational development experts reached new heights with the
management grid and job-enrichment programs. Then we went
through the Asian-Pacific period with Sun Tzu’s Art of War, Zen, and the
Tao of Management.
Next,
we were introduced to the management
styles of Attila the Hun, General George Patton, Abraham Lincoln, Chief
Sitting Bull, and Stormin Norman Schwarzkopf. We were also alerted to what we
could learn from Wolves, Wombats, and Winnie the Pooh.
Then
the pace accelerated with TQM, which
incited almost religious fervour among competing advocates who denounced one
another for heretical thoughts. Did you seek the elusive Six Sigma or Deming’s 14
Points? Did we jump on the Juran bandwagon—or, better yet, go to
The
TQM concept has now magically metamorphosed into empowerment. But alas, we’ve found that empowerment serves only to
disempower. TQM also brought with it the desirability of measurement—if you can’t measure, you can’t manage. So we came up
with pushing people to meet numbers—often instead of customers.
And
the quest goes on in search of what managers should be learning to improve the
performance of their organisations? In the words of the immortal management
guru Vince Lombardi, late coach of
the
And
that’s where The Management Bible comes in, providing immediate access to
the fundamentals. The only other way to have this much enlightenment so
conveniently accessible is to live next door to the Dalai Lama. Just about everything a manager needs to know is a flip
of a page away. The Management Bible answers every manager’s prayer.